Billing Terms and Conditions

These Billing Terms & Conditions outline how payments are handled at Granvitoria. By placing an order on our website, you confirm that you understand and agree to the billing practices described below.

1. Accepted Payment Methods To ensure a secure and convenient checkout process, Granvitoria supports several payment options. We currently accept: American Express, Apple Pay, Diners Club, Discover, Google Pay, Maestro, Mastercard, PayPal, Shop Pay, Union Pay, Visa, and Bank Transfers (available for bulk or special orders – contact us for more information).

All payments are processed in the currency displayed at checkout:

• Great Britain Pounds (GBP) for UK orders.

2. Payment Processing

• Full payment must be completed at checkout.

• We do not begin preparing, packaging, or shipping an order until payment has been successfully verified.

• Orders with failed or declined transactions will not be confirmed.

3. Pricing & Currency

• Pricing is displayed in Great Britain Pounds (GBP) for customers in the UK, Prices may be updated without prior notification based on changes in promotions, product costs, or market conditions.

• Taxes, fees, and shipping costs (if applicable) are clearly shown during checkout before you finalize your order.

4. Secure Payment Processing

• Granvitoria uses SSL encryption and reputable payment processors to ensure that every transaction is protected.

• We do not store or retain your credit card or payment information after a purchase is completed.

5. Refunds & Chargebacks

• All refunds are processed according to our official Refund & Return Policy.

• Unjustified or fraudulent chargebacks will be contested through the appropriate channels.

• If you experience a billing error or payment concern, please contact us at info@granvitoria.com for quick assistance.

6. Fraud Prevention

• Granvitoria may hold, review, or cancel any order suspected of fraud or unauthorized activity.

• For unusually large or high-risk orders, additional identity or payment verification may be required.

7. Contact Information

Store Name: Granvitoria

Address: 22 Hawarden Rd, London ,E17 6NS, United Kingdom

Email: info@granvitoria.com

Phone: +44 7401 152909

Customer Service Hours: Monday to Sunday: 9:00 AM – 5:00 PM (GMT)

Response Time: We aim to respond to all inquiries within 1–2 business days.